Watch FAQs at Regal Jewellers
Welcome to the Watch FAQs section at Regal Jewellers, where we address common questions and provide insightful answers to enhance your watch buying experience. We understand that selecting the perfect timepiece can be a significant decision, and we are here to guide you every step of the way.
Our expert team has compiled a comprehensive list of frequently asked questions about watches, covering a wide range of topics.
Frequently Asked Questions
Where can I sell my Rolex watch, near me or online?
If you decide to sell your Rolex watch, you have plenty of options available when selecting a watch dealer, but they are not all equal! The worst thing you can do is visit a pawn shop or jewellery store, as their offer is bound to be one of the lowest you will receive – this is because traditional “bricks and mortar” retailers have high overheads. They also lack the specialist knowledge required to accurately value your Rolex.
At Regal, we are solely focused on buying pre-owned Rolex watches. We have specialist Rolex watchmakers on staff ready to provide their expertise on every purchase.
Furthermore, thanks to this expertise, and our channels into the Rolex reseller market, we are able to offer some of the most competitive Rolex watch valuations.
Is there a best time to sell my Rolex?
Rolex watches are popular all year round, so you will always receive a good price for your watch, no matter when you choose to make the sale. But if you are looking to maximise the amount you receive, then it is best to look to sell around popular gift-giving seasons, such as at Christmas. This allows you to capitalise on the higher seasonal demand.
What should I do if I notice condensation or water under the watch glass?
Please contact an authorised specialist retailer immediately. They can dry out your watch on site and determine whether the moisture or water has already caused damage to the movement.
What does it mean when a watch is listed as "unworn"?
An “unworn” watch means that the watch has been recently purchased new and purchased by us without having been worn. Unworn watches have intact protective stickers and seals (where such wear seals are utilised by the manufacturer), the manufacturer's original warranty and the paperwork is present.
I received a watch as a gift, can I part exchange it?
Yes, you can part exchange your brand-new, unworn watches. Please email email@example.com the watch information so we can confirm the part exchange.
Can Regal source a watch you don't have on your website?
Yes! if you don’t see the watch you desire on our site, then please contact us to source it for you. Please get in touch with our watch experts to find your desired watch.
Do you service watches?
We do service watches at Regal. Please contact us to get a quote.