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Congratulations on your engagement! Your beautiful ring from Regal is a symbol of your love and commitment. To ensure it stays as stunning as the day you received it, we’ve put together this comprehensive guide for proper ring care.
When you need to take off or put on your ring, try to handle the band rather than the gemstones. Touching the stones directly can transfer oils from your skin, which might eventually loosen them. Over time, the pressure of gripping the stones may cause them to become dislodged from the setting.
Although your ring can be worn daily, it's advisable to store it safely during certain activities. When engaging in tasks such as washing dishes, using cleaning chemicals, or performing manual labour, remove your ring and place it in a padded jewellery box. This precaution helps protect the metal from scratches and dents and secures the gemstones, preventing them from becoming loose or falling out.
While metal components of the ring can be repaired and gemstones can be reset, a cracked or chipped gemstone cannot be easily fixed. A damaged diamond, for instance, may need to be repolished, potentially altering the appearance of your ring. If you detect any damage, seek immediate assistance from our jewellery experts at Regal.
To keep your engagement ring sparkling, regular cleaning is essential. Everyday wear can lead to a build-up of dirt, oils, and other residues, which can dull its brilliance. To clean your diamond engagement ring, start by creating a gentle cleaning solution with warm water and a few drops of mild dish soap. Soak the ring in this solution for about 20 to 30 minutes to loosen any dirt or oils. Using a soft-bristled toothbrush, gently scrub the diamond and the setting, paying special attention to hard-to-reach areas. Ensure the ring is completely rinsed under a gentle stream of warm water to eliminate any soap residue. Finally, dry the ring with a lint-free cloth or allow it to air dry.
We recommend the same cleaning process for any diamond jewellery, too. If your ring features coloured gemstones, it's important to clean it using this specific method. Many gemstones, particularly emeralds, are delicate and can suffer damage, like cracking, if exposed to other cleaning devices such as ultrasonic cleaners. To preserve the integrity and beauty of your gemstones, avoid alternative cleaning techniques that may be too harsh for these sensitive materials.
Professional cleaning of diamond rings is essential to maintain their brilliance and longevity. Experts in jewellery care utilise specialised techniques and equipment to remove dirt, oils, and residues that can dull a diamond's sparkle over time. Ultrasonic cleaners, which use high-frequency sound waves, effectively dislodge particles from intricate settings without causing damage. Additionally, steam cleaning provides a deep cleanse, ensuring that even the smallest crevices are free from contaminants. Professionals also inspect the ring for any loose stones or damage, ensuring it remains in optimal condition. Regular professional cleaning not only enhances the aesthetic appeal of diamond rings but also preserves their value and structural integrity.
An engagement ring is a significant and sentimental investment, symbolising a lifelong commitment and designed to last a lifetime. To ensure this treasured item is fully protected, we strongly recommend securing comprehensive insurance that covers the full value of the ring. Although insurance cannot replace the emotional significance, it offers invaluable peace of mind. If the ring is ever lost, damaged, or stolen, this coverage ensures it can be replaced or even redesigned to closely match its original form, all with minimal expense to you.
At our company, we take great pride in delivering exceptional value, quality, and craftsmanship in every piece we create. We understand the importance of this special purchase, and our dedication to service and aftercare reflects that. With our lifetime warranty, you can be confident that we are here for you every step of the way, offering the best support to maintain the beauty and integrity of your ring for years to come.
To maintain your jewellery in pristine condition, we encourage you to bring any concerns to our store or send the item back to us for an evaluation by our expert team. To schedule an inspection, please reach out via email at info@regaljewellers.com or give us a call. Should our specialists find a manufacturing defect, we will gladly repair or replace the piece free of charge.
For damages that do not stem from manufacturing issues, we provide repair services and can guide you on the best course of action. When buying diamond or gemstone jewellery, it's important to understand that natural stones have unique inclusions and characteristics. Our gemologists will explain these during your consultation, ensuring full transparency in line with GIA certification. These natural features are not considered as defects.
Regular wear can cause normal wear and tear, which is not covered under our warranty. If you find that a stone is loose, bring the piece to us for an assessment. Our warranty excludes theft or loss, so we recommend insuring your jewellery appropriately. Any work performed by other jewellers will void your warranty. To keep your warranty valid, your jewellery should be serviced by Regal at least every two years.
After any impact, it's crucial to have your jewellery inspected to prevent further damage. We offer complimentary deep cleaning as part of our aftercare services, which can help maintain your jewellery and avoid potential issues. Defects arising from mishandling or improper care while the jewellery is in your possession are not covered. For guidance on proper care, please contact us at info@regaljewellers.co.uk.
We are your premier jeweller situated in the renowned Hatton Garden of London. Our expertise lies in crafting custom engagement rings, featuring both certified natural and lab-grown diamonds, wedding bands, and a diverse selection of luxury watches. At the core of Regal is a fervent dedication to delivering unparalleled customer service, coupled with impeccable craftsmanship and competitive pricing. Our commitment extends to understanding and fulfilling each client's unique desires and needs, ensuring the utmost care in every interaction.